ABOUT COOLSIFY

OVERVIEW

COOLSIFY wanted to create something real; something that could really help people and provide effective solutions to the problems that we, our families and our friends, encountered every day.

Every product we carry incorporates utility, surprise, present gifts for the someone you love and for yourself in different occasions. Hope everyone can be happy at the moment of opening the box!

We look for goods that:

  • Bang for a buck

  • Solve a problem

  • Surprise

  • Serve as a gift

This way you know you are guaranteed to have the coolest things money can buy without spending days researching on your own.

OUR COMMITMENT TO OUR CUSTOMERS

The spirit of OMOTENASHI is the reason for the the amazing service one gets at our store. We aim to serve our customer with 100% satisfaction, from customer service to product delivery and pro-sales.

WW stands behind our products with a 100% money back guarantee, no questions asked. If one of our products doesn’t work for a customer for any reason, they can simply send the product back to us and we will refund 100% of their purchase price.

We have a dedicated in-house customer service team available by phone, email and live chat. Representatives can be reached by phone at +81 (0) 6-4560-4070, Monday-Friday from 8:00 AM to 7:00 PM CST and on Saturdays from 10:00 AM to 4:00 PM CST.

WHO WE ARE

    We are a team based in Hong Kong, to curate the coolest and finest products.

    We scour around to find exceptional, quality items for every single aspect of your life.

    And we keep discovering everyday.